Our Continuous Improvement Never Stops

The Zurn Elkay Business System

At Zurn Elkay Water Solutions, the Zurn Elkay Business System (ZEBS) connects our processes, purpose and values to give us tools for continuous improvement. It’s based on the notion that with great people and a shared purpose, a winning plan and a systematic and repeatable process, we can do a little more and a little better for our customers every day.

The Zurn Elkay Business System focuses on core business processes grouped into five focus areas: People, Purpose, Plan, Process and Performance. Every associate completes ZEBS training and our ZEBS Leadership Program offers a chance to learn processes such as Value Stream Mapping, Total Productive Maintenance and Six Sigma.


A meaningful impact.

PURPOSE: Water is the most important natural resource on earth, so we’re building sustainability into every aspect of how we operate. Making purpose a priority helps ensure that we keep delivering on the opportunity to make a positive impact every day. 


Focusing on people.

PEOPLE: We believe the best solutions start with engaged associates. That’s why every part of the Zurn Elkay Business System is driven by and involves people. This includes processes focused on Health and Safety, Total Associate Engagement and Talent Management. 


Planning for growth.

PLAN: Our goal is continuous improvement across our business. Four processes help us plan for and deliver this growth: Strategic Planning, Strategic Deployment, our Budget process and Product Life Cycle Management.


Processes that deliver.

PROCESS: Ensuring innovative, quality products and customer satisfaction requires a commitment to continually improving. ZEBS processes like Visual Daily Management and Demand Management keep us focused on world-class performance. 


Measuring our performance.

PERFORMANCE: To reach our goals for tomorrow, we need to know where we stand today. That’s why two ZEBS processes target measuring our progress so we can fine-tune results. They are Customer Experience and Internal/External Measurement.


By bringing in the voice of the customer, engaging associates, ensuring process-based and scalable execution, and creating a culture of continuous improvement, the Zurn Elkay Business System enables speed, scalability and consistency in everything we do.